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WhatsApp CRM
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Why teams choose WhatsApp CRM
Turn WhatsApp into a reliable CRM, not just another inbox.
Give marketing, sales and support one shared view of every WhatsApp interaction—from first opt-in to closed ticket. No more spreadsheets, exports or disconnected tools.
No credit card required. Set up templates, broadcasts and inbox routing in under a day.
One place for every chat
Bring broadcasts, bot replies and live agent conversations into a single WhatsApp workspace.
AI that works with your team
Suggested replies, summaries and workflows that keep humans in control while AI does the repetitive work.
Built for collaboration
Assign owners, add notes and tags, and keep your marketing, sales and support teams aligned.
Policy-first & reliable
Send compliant notifications with delivery, read and reply tracking your leadership can trust.
Innovative Features of Nex Gen AI
Redefining workflows with intelligent automation.
Live Chat
Unified Inbox Support
Connect with customers instantly through a unified inbox. Manage conversations across channels efficiently and simplify support.
Broadcast / Campaign
Mass Messaging Automation
Launch targeted campaigns and broadcasts to unlimited contacts. Schedule messages and automate your marketing reach.
Contact Management
Smart CRM Database
Keep your contacts organized with ease. Segment audiences, tag users, and manage customer data effortlessly.
Workflow Builder
No Code & Drag and Drop
Create complex chatbot flows with our intuitive no-code builder. Visually drag and drop elements to automate conversations in minutes.
WhatsApp CRM: Key benefits for your team
Give marketing, sales and support a shared WhatsApp workspace with AI assistance, reliable delivery and full context on every chat.
Unified WhatsApp workspace
See broadcasts, replies and campaigns in one shared inbox so your team never loses a conversation.
Data you can act on
Track delivery, reads, replies and agent SLAs with export-ready reports for your team and leadership.
AI-assisted replies & summaries
Let AI draft answers, summarise long threads and keep tone consistent without losing human oversight.
Broadcasts that get replies
Segment audiences, respect send windows and route replies straight into the right inbox queues.
Flows that follow up for you
Build journeys that nudge customers on WhatsApp after signup, abandoned cart or support requests—without manual work.
Teams that scale on WhatsApp
Built to handle thousands of conversations a day
From first message to closed ticket, WhatsApp CRM gives your team the context, speed and reliability needed to keep customers happy.
10k+
WhatsApp conversations managed every day across broadcasts, campaigns and shared inboxes.
"With WhatsApp CRM, our team finally has one place to see every broadcast, reply and follow-up. Hand-offs between bot and agents are seamless and we close conversations 2x faster."
Ananya Mehra
Head of Customer Experience, D2C brand
90%
Customer satisfaction after moving support and notifications to WhatsApp CRM with SLAs and shared context.
FAQs
Common Questions About WhatsApp CRM
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